If you wish to register a complaint, please write to or telephone
By Writing: Complaints Officer: Finance Advice Group, Chatsworth House, Prime Business
Centre, Raynesway, Derby, DE21 7SR.
By Email: complaints@financeadvicegroup.co.uk
By Phone: Call 01332 821 340
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567
